In her private life a loving mother, passionate about travel, fashion and music. A person with a big heart. Modest and very talented.
Silk Epoque reflects the impeccable style of founder and designer Olga Ziemann, who draws inspiration from travel, unique personalities and adventures. The collections are full of feminine, extravagant creations that represent a modern and independent woman. A woman who is the perfect combination of strength, self-confidence and good taste.
The Silk Epoque by Olga Ziemann brand is characterised by exceptional functionality. Each outfit is perfect for going out to lunch, office or gala dinner.
We focus on manufacturing in Poland using high-quality materials to embody style and elegance.
We present our collections at numerous fashion shows, incl. in Paris, Berlin and Milan.
The Silk Epoque Atelier was created out of love for silk. All textiles used in Silk Epoque are distinguished by the highest quality and amazing aesthetic values. Thanks to this, the dresses, blouses, tunics and pants that can be found here are unique, and the attention to the smallest details such as precisely sewn frills, lace, hand-made roses will delight the most demanding connoisseurs of beauty.
Returns and exchanges:
Dear Customers, for hygienic reasons, the returns option DOES NOT INCLUDE silk facemasks. Please give your purchase some prior consideration.
The purchased goods may be returned / exchanged (unused), without giving any reason, within 14 days from the date of delivery. The condition for accepting the goods for return is the absence of any traces of use and including the return form and receipt. Returns without a receipt will not be accepted, but it will be possible to exchange for other clothes of the same value.
Note: clothes made-to-measure and in which fabric or size were changed at the customer’s request are not subject to return.
Please send the returned goods by registered mail or parcel to the address of our studio.
The entire amount paid for the goods, including shipping costs, will be refunded to the customer. Refunds can only be made to bank accounts. Details of the bank account to which the money is to be sent should be included in the parcel with the returned goods or sent by e-mail. The cost of return shipping is borne by the customer.
Complaints:
Complaints are considered on the basis of the return / complaint form within 14 working days.
In the event of a complaint about the goods due to them being damaged during the shipment or defects noticed upon receipt of the shipment, we guarantee a refund of the cost of the ordered goods together with the cost of shipping and the cost of sending it back to us. As in the case of a return when you complain about the goods you should send them back to us, to the studio’s address. In the event of damage to the goods, please take a photo of the damage and send it to the e-mail address olga@silk-epoque.com.
The processing time in the case of product personalization may be longer.
Atelier Silk Epoque by Olga Ziemann
Świerkowa 2
83-330 Glincz
POLAND
VATIN: PL5832990079
