Olga Ziemann

In her private life a loving mother, passionate about travel, fashion and music. A person with a big heart. Modest and very talented.
Silk Epoque reflects the impeccable style of founder and designer Olga Ziemann, who draws inspiration from travel, unique personalities and adventures. The collections are full of feminine, extravagant creations that represent a modern and independent woman. A woman who is the perfect combination of strength, self-confidence and good taste.
The Silk Epoque by Olga Ziemann brand is characterised by exceptional functionality. Each outfit is perfect for going out to lunch, office or gala dinner.
We focus on manufacturing in Poland using high-quality materials to embody style and elegance.

We present our collections at numerous fashion shows, incl. in Paris, Berlin and Milan.

Projektantka Olga Ziemann
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The Silk Epoque Atelier was created out of love for silk. All textiles used in Silk Epoque are distinguished by the highest quality and amazing aesthetic values. Thanks to this, the dresses, blouses, tunics and pants that can be found here are unique, and the attention to the smallest details such as precisely sewn frills, lace, hand-made roses will delight the most demanding connoisseurs of beauty.

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Returns and exchanges:

Dear Customers, for hygienic reasons, the returns option DOES NOT INCLUDE silk facemasks. Please give your purchase some prior consideration.

The purchased goods may be returned / exchanged (unused), without giving any reason, within 14 days from the date of delivery. The condition for accepting the goods for return is the absence of any traces of use and including the return form and receipt. Returns without a receipt will not be accepted, but it will be possible to exchange for other clothes of the same value.

Note: clothes made-to-measure and in which fabric or size were changed at the customer’s request are not subject to return.

Please send the returned goods by registered mail or parcel to the address of our studio.

The entire amount paid for the goods, including shipping costs, will be refunded to the customer. Refunds can only be made to bank accounts. Details of the bank account to which the money is to be sent should be included in the parcel with the returned goods or sent by e-mail. The cost of return shipping is borne by the customer.

Complaints:

Complaints are considered on the basis of the return / complaint form within 14 working days.

In the event of a complaint about the goods due to them being damaged during the shipment or defects noticed upon receipt of the shipment, we guarantee a refund of the cost of the ordered goods together with the cost of shipping and the cost of sending it back to us. As in the case of a return when you complain about  the goods you should send them back to us, to the studio’s address. In the event of damage to the goods, please take a photo of the damage and send it to the e-mail address olga@silk-epoque.com.

Payment:

  • Please make payments for orders by traditional transfer to the account:
Silk Epoque by Olga Ziemann
83-330 Glincz
Świerkowa 2
NIP: 583-299-00-79
Santander Bank Polska S.A.
al. Jana Pawła II 17
00-854 Warszawa
nr rachunku: 15 1090 1102 0000 0001 3696 3542                
  • Additional information for transfers from abroad:
IBAN: PL56 1090 1102 0000 0001 3696 3580
CODE SWIFT: WBKPPLPP
  • Please fill in the fields TITLE: Order No.

Delivery:

Deliveries in Poland are made by Fedex courier and InPost parcel lockers. The shipping cost is PLN 20 for a Fedex courier, and PLN 12.99 for InPost parcel lockers.
Shipments outside the country, within the EU, are made by UPS courier. The cost of such shipping is EUR 22.
If you want delivery outside the EU, please contact us by e-mail or phone.
We also offer cash on delivery orders within the country.
Yes, each product available in our store is made of natural materials imported from Asia and Italy. Most of the products are based on high-quality silk.
Yes, our atelier is located in Pomerania, where qualified seamstresses with many years of experience work, and our main designer, Olga Ziemann, supervises the designs of each outfit.
Yes, we sew made to measure from our materials and projects.
Yes, we allow the possibility of subtle changes, i.e. color, material, lace, length.
For products from the current collections available in the store, the processing time is five business days.

The processing time in the case of product personalization may be longer.

Correspondence address:

Atelier Silk Epoque by Olga Ziemann
Świerkowa 2
83-330 Glincz
POLAND
VATIN: PL5832990079