The Grace top is made of the highest quality silk and Japanese lace. The envelope cut and floral pattern create an exceptionally romantic and delicate look. Grace, like our other lace clothes, is extremely pleasant to the touch due to the origin of the material. The top is deep purple color and has a zipper on the side. We recommend Grace as a complement to everyday and evening outfits.
We recommend silk fabric to allergy sufferers due to its hypoallergenic properties – it does not cause redness and skin problems. In addition, silk has an antistatic effect, thanks to which the material does not pick up static while walking. The petticoat made of natural silk, which is the base of the dress, breathes very well, which contributes to increasing the wearing comfort.
In order to introduce changes to the design or tailoring, please contact us by e-mail, telephone or via the form – we will certainly come up with something.
In the case of care, you should follow a few important tips that will ensure long use of the product.
Bleaching agents must not be used to clean silk. Strong sunlight should be avoided. Do not use water while ironing. Do not sprinkle silk with perfume or deodorant. Do not wring silk after washing. Always iron the silk inside out. Silk can be dry cleaned or hand washed. Brief instructions for hand washing:
1. Use a mild silk detergent or mild soap.
2. Silk should be soaked for about 3 to 5 minutes in lukewarm water (dark or patterned ones should only be washed briefly by hand in cold water, do not soak!)
3. In the meantime, gently wiggle the silk (do not wring it!). As soon as the silk is wet, it should be moved more gently as it is much more delicate when wet.
4. After about 5 minutes, remove the silk from the water and rinse it in cold water with a teaspoon of vinegar to remove any soap residue.
5. Then wrap the silk in a dry towel to remove any soaked water. (in the case of dark or patterned silk, the fabric should be layered with a towel.)
6. Then roll out the towel, put the fabric on it and slightly stretch the corners of the fabric so that it straightens.
7. As a rule, silk is ironed from the left side. In addition, the silk should be slightly damp during ironing. Be careful with the temperature settings of the iron. Under no circumstances should you iron silk at too high a temperature!
Good luck 🙂
Returns and exchanges:
Dear Customers, for hygienic reasons, the returns option DOES NOT INCLUDE silk facemasks. Please give your purchase some prior consideration.
The purchased goods may be returned / exchanged (unused), without giving any reason, within 14 days from the date of delivery. The condition for accepting the goods for return is the absence of any traces of use and including the return form and receipt. Returns without a receipt will not be accepted, but it will be possible to exchange for other clothes of the same value.
Note: clothes made-to-measure and in which fabric or size were changed at the customer’s request are not subject to return.
Please send the returned goods by registered mail or parcel to the address of our studio.
The entire amount paid for the goods, including shipping costs, will be refunded to the customer. Refunds can only be made to bank accounts. Details of the bank account to which the money is to be sent should be included in the parcel with the returned goods or sent by e-mail. The cost of return shipping is borne by the customer.
Complaints:
Complaints are considered on the basis of the return / complaint form within 14 working days.
In the event of a complaint about the goods due to them being damaged during the shipment or defects noticed upon receipt of the shipment, we guarantee a refund of the cost of the ordered goods together with the cost of shipping and the cost of sending it back to us. As in the case of a return when you complain about the goods you should send them back to us, to the studio’s address. In the event of damage to the goods, please take a photo of the damage and send it to the e-mail address olga@silk-epoque.com.
The processing time in the case of product personalization may be longer.
Atelier Silk Epoque by Olga Ziemann
Świerkowa 2
83-330 Glincz
POLAND
VATIN: PL5832990079
