The Natalie tweed dress is made of the highest quality material created for us in Italy. Tweed multicolor delights with its uniqueness. Natalie is a fitted mini dress with short sleeves, thanks to which you will perfectly emphasize your waist and show off your legs. By adding this unique outfit to your wardrobe, you will refresh your current autumn look. We recommend Natalie as an outfit for everyday and evening wear.
In order to introduce changes to the design or tailor-made sewing, please contact us by e-mail, telephone or via the form – we will certainly come up with something 🙂
If you want to order express sewing (3 days), the amount increases by 50%.
In the case of care, you should follow a few important tips that will ensure long use of the product. Bleaching agents must not be used to clean silk. Strong sunlight should be avoided. Do not use water while ironing. Do not spray silk with perfume or deodorant. Do not wring silk after washing. Always iron the silk inside out. Silk can be dry cleaned or hand washed.
Brief instructions for hand washing:
1. Use a mild silk detergent or mild soap.
2. Silk should be soaked for about 3 to 5 minutes in lukewarm water (dark or patterned ones should only be washed briefly by hand in cold water, do not soak!)
3. In the meantime, gently wiggle the silk (do not wring it!). As soon as the silk is wet, it should be moved more gently as it is much more delicate when wet.
4. After about 5 minutes, remove the silk from the water and rinse it in cold water with a teaspoon of vinegar to remove any soap residue.
5. Then wrap the silk in a dry towel to remove any soaked water.
(in the case of dark or patterned silk, the fabric should be layered with a towel.)
6. Then roll out the towel, put the fabric on it and slightly stretch the corners of the fabric so that it straightens.
7. As a rule, silk is ironed from the left side. In addition, the silk should be slightly damp during ironing. Be careful with the temperature settings of the iron. Under no circumstances should you iron silk at too high a temperature!
Good luck 🙂
Returns and exchanges:
Dear Customers, for hygienic reasons, the returns option DOES NOT INCLUDE silk facemasks. Please give your purchase some prior consideration.
The purchased goods may be returned / exchanged (unused), without giving any reason, within 14 days from the date of delivery. The condition for accepting the goods for return is the absence of any traces of use and including the return form and receipt. Returns without a receipt will not be accepted, but it will be possible to exchange for other clothes of the same value.
Note: clothes made-to-measure and in which fabric or size were changed at the customer’s request are not subject to return.
Please send the returned goods by registered mail or parcel to the address of our studio.
The entire amount paid for the goods, including shipping costs, will be refunded to the customer. Refunds can only be made to bank accounts. Details of the bank account to which the money is to be sent should be included in the parcel with the returned goods or sent by e-mail. The cost of return shipping is borne by the customer.
Complaints:
Complaints are considered on the basis of the return / complaint form within 14 working days.
In the event of a complaint about the goods due to them being damaged during the shipment or defects noticed upon receipt of the shipment, we guarantee a refund of the cost of the ordered goods together with the cost of shipping and the cost of sending it back to us. As in the case of a return when you complain about the goods you should send them back to us, to the studio’s address. In the event of damage to the goods, please take a photo of the damage and send it to the e-mail address olga@silk-epoque.com.
The processing time in the case of product personalization may be longer.
Atelier Silk Epoque by Olga Ziemann
Świerkowa 2
83-330 Glincz
POLAND
VATIN: PL5832990079
